At RCW77, your privacy is not merely a legal obligation — it is our commitment. Find out exactly how we collect, use, store, and protect your personal information as a valued member.
Six core principles that underpin the RCW77 privacy policy
All rcw77 members' personal data is protected with 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia. Your data cannot be intercepted during transmission.
The RCW77 Privacy Policy is fully built in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request the deletion of your personal data at any time.
Rcw77 has never sold, rented, or exchanged members' personal data to any third party for marketing purposes or any other commercial purpose without your consent.
Your data is stored in high-grade data centres with strict physical and digital access controls. Only authorised personnel may access members' personal information within our systems.
Through your rcw77 account panel, you can manage your privacy preferences, update personal information, and choose the types of communications you wish to receive from us — all in one place.
The rcw77 cybersecurity team monitors our systems around the clock to detect and prevent any unauthorised access attempts, ensuring your data remains secure at all times.
Welcome to the official rcw77 Privacy Policy page. This document explains in detail how rcw77 collects, uses, stores, and protects your personal information as a member of our platform. We have written this policy in plain, easy-to-understand language so you truly know your rights — not just a document packed with hard-to-read legal jargon.
Rcw77 is an online gaming platform serving users in Malaysia. We understand that your trust is our most valuable asset. Therefore, we treat the protection of your personal data not merely as a legal obligation, but as a moral responsibility we uphold wholeheartedly.
This Privacy Policy covers all RCW77 platforms and channels, including the official website at rcw77.pro, the mobile app for Android and iOS, and all our official communication channels. Any new services introduced by RCW77 in the future will also be subject to this policy unless explicitly stated otherwise.
We fully comply with the Malaysia Personal Data Protection Act 2010 (PDPA) and international industry standards in data management. Our data protection team continuously monitors local and global regulatory developments to ensure our practices remain current and compliant with applicable laws.
Rcw77 only collects information that is strictly necessary to provide you with a quality and secure service. We practise a "minimum collection" principle — we do not collect data that is irrelevant to the operation of our platform.
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity | Full name, date of birth, identity card / passport number | KYC verification & legal compliance |
| Contact | Email address, mobile phone number | Communication, account verification, support |
| Finance | Payment method details, transaction history | Deposit & withdrawal processing |
| Technical | IP address, device type, web browser, activity logs | Security, fraud detection, platform improvement |
| Usage | Games played, session duration, preferences | Experience personalisation & service improvement |
Information you voluntarily provide when contacting our support team, completing feedback forms, or participating in user surveys will also be stored and used for service improvement purposes.
Every piece of information we collect is used for a clear and lawful purpose. We do not use your data for purposes beyond the scope stated in this policy without obtaining your prior consent.
Rcw77 exercises great care when it comes to data sharing. Your personal information will not be shared with any external party except under the following limited and controlled circumstances:
Rcw77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. Please note, however, that disabling certain cookies may affect the functionality of some parts of the RCW77 platform.
We continuously invest in the latest security technologies and processes to ensure your personal data is protected at all times. Key security measures we implement include:
Under the Malaysia PDPA and RCW77's commitment to privacy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If you find that any of your personal information is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to data retention requirements mandated by Malaysian law.
You may object to the processing of your personal data for direct marketing purposes at any time through your account settings.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, contact our data protection team by email at [email protected]. All requests will be processed within the timeframe stipulated by law.
Rcw77 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. The following are the general data retention guidelines we follow:
Once the retention period expires, data will be securely deleted or anonymised in accordance with established data deletion procedures that are periodically audited.
The rcw77 platform is integrated with several third-party services required for platform operations, including game providers, payment processors, and analytics providers. Each of these third-party partners has undergone a rigorous vetting process and is required to comply with privacy and security standards comparable to those of rcw77.
However, this privacy policy covers only the rcw77 platform directly. If you interact with third-party services through our platform, we encourage you to read their privacy policies separately. rcw77 is not responsible for the privacy practices of third parties operating independently outside our control.
The rcw77 platform is exclusively for users aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of a person under 18 years of age has been collected without our knowledge, we will take immediate action to delete that information and close the account in question. If you believe a minor has registered an account on our platform, please contact us immediately at [email protected] so we can take the appropriate action.
Rcw77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any significant changes will be communicated to you via:
The "Updated" date at the top of this page will always reflect the date of the latest amendment. We encourage you to review this page periodically. Your continued use of the rcw77 platform after changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. We are committed to responding to every enquiry within a reasonable timeframe.
Join millions of RCW77 members enjoying a premium gaming experience backed by uncompromising privacy and data security. Register today — free and easy.